Privacy Policy
Welcome to Excursions Advisor. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).
1. Information We Collect
We collect information to provide a better, more personalized travel and outdoor experience.
- Account Information: When you sign up, we collect your name, email address, profile picture, and login credentials.
- Location Data: To show you nearby ponds, tours, and activities on our interactive map feature, we collect precise or approximate geolocation data from your device with your explicit permission.
- Booking and Transaction Information: If you book an excursion, we process your travel dates, destination details, and payment information (processed securely via third-party billing partners).
- Usage and Device Information: We collect IP addresses, device types, operating systems, unique device identifiers, and data on how you interact with our app features.
2. How We Use Your Information
We use the collected data for various purposes, including:
- To provide, operate, and maintain the map and location-based features of our Service.
- To process your bookings and send you transaction confirmations.
- To personalize your travel feed with experiences and recommendations matching your interests.
- To send you customer service updates, security alerts, and promotional offers (which you can opt out of at any time).
- To monitor and analyze app performance to fix bugs and improve user experience.
3. How Your Information is Shared
We do not sell your personal data. We only share your information in the following circumstances:
- With Travel Partners & Operators: To complete your bookings, we pass necessary information (like your name and booking details) to our official partner networks (such as Viator) and local tour operators.
- Service Providers: We share data with third-party vendors who perform services on our behalf, including payment processing, data analytics, and email delivery.
- Compliance with Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Your Privacy Rights and Choices
Depending on your location (such as the EU under GDPR or California under CCPA), you may have the following rights:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction and Deletion: Ask us to update incorrect information or completely delete your account and data.
- Location Tracking: You can enable or disable location tracking at any time through your mobile device’s operating system settings.
5. Security of Your Data
We use industry-standard administrative, technical, and physical security measures to protect your personal information. However, please note that no method of transmission over the internet or mobile network is 100% secure.
6. Children’s Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.